Privacy Policy

1. Data Controller

The controller responsible for personal data processed through this website and in connection with related enquiries is:

2. Personal Data We May Collect

The information collected depends on how you use the website and whether you contact Vantage International EOOD directly.

3. How Personal Data Is Collected

Personal data may be collected when you submit a contact form, send an email or WhatsApp message, telephone Vantage International EOOD, provide information during a business discussion, enter into a service relationship or interact with website functionality that generates technical or security data.

4. Why We Use Personal Data

Personal data may be processed for purposes including:

• responding to enquiries, trip-comparison requests and requests for information;
• assessing availability and suitability for a proposed assignment or service;
• preparing quotations, invoices, agreements or related documents;
• performing and administering contractual obligations;
• communicating with clients, suppliers or operational partners where necessary;
• maintaining accounting, tax and business records;
• protecting website security and preventing misuse;
• complying with applicable legal or regulatory obligations.

5. Legal Bases for Processing

Depending on the circumstances, processing may rely on one or more of the following legal bases:

• Pre-contractual steps: where processing is necessary to respond to a request before entering into a contract.
• Performance of a contract: where processing is necessary to provide an agreed service or assignment.
• Legal obligation: where information must be retained or processed to comply with applicable law.
• Legitimate interests: where there is a reasonable business, operational or security need that does not override the rights and interests of the individual.
• Consent: where applicable law requires consent, for example for certain non-essential cookies or optional marketing activities.

6. Sharing Personal Data

Personal data is not sold. Information may be shared only where reasonably necessary with trusted recipients such as:

• website hosting, security or technical service providers;
• accounting, legal or other professional advisers;
• payment or banking providers where relevant;
• clients, suppliers, booking platforms, tour operators or operational partners where necessary to respond to or carry out a request you have chosen to pursue;
• public authorities where disclosure is required by law.

Where third-party service providers process personal data on behalf of Vantage International EOOD, appropriate contractual and legal safeguards should apply where required.

7. International Data Transfers

Where a service provider processes personal data outside the European Economic Area, appropriate safeguards will be used where required by applicable data-protection law. These may include an adequacy decision, approved contractual safeguards or another legally recognised transfer mechanism.

8. Data Retention

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including the handling of enquiries, performance of contracts, legal obligations, accounting requirements, dispute management and legitimate business record-keeping.

Retention periods may therefore vary depending on the type of information and the nature of the relationship.

9. Data Security

Reasonable technical and organisational measures are used to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. No internet-based system can be guaranteed to be completely secure, but appropriate precautions are taken in proportion to the nature of the data processed.

10. Your Data-Protection Rights

Subject to applicable law, you may have the right to:

• request access to personal data held about you;
• request correction of inaccurate or incomplete information;
• request deletion of personal data in certain circumstances;
• request restriction of processing in certain circumstances;
• object to processing based on legitimate interests;
• request data portability where the legal requirements are met;
• withdraw consent at any time where processing relies on consent.

Exercising a right does not necessarily require all related data to be deleted, particularly where information must be retained for legal, contractual or accounting reasons.

11. Complaints

If you have concerns about the way your personal data is handled, you may contact Vantage International EOOD first using the details below. You also have the right, where applicable, to lodge a complaint with the competent data-protection supervisory authority.

12. Cookies & Similar Technologies

Information about cookies and similar technologies used by this website, including preference and consent controls where applicable, is available in the Cookie Policy.

This website uses Metricool to measure website traffic and visitor interactions. On selected destination pages, TourRadar widgets load tour information, prices and images from TourRadar and provide links to that external booking platform. Requests to these services can involve technical connection information, such as IP address and browser details. The providers’ own privacy information explains their respective data practices.

13. Third-Party Links

This website may contain links to independent third-party websites. Vantage International EOOD is not responsible for the privacy practices or content of those external websites. Visitors should review the privacy information provided by the relevant third party.

14. Changes to This Privacy Policy

This Privacy Policy may be updated when website functionality, service providers, business processes or applicable legal requirements change. The date shown at the top of this page indicates the latest revision.

15. Contact